Checks and history
Paid checks start after payment and question confirmation. Website evidence informs the set where available; without a website, you confirm suitable reviewed templates based on business details. Weekly runs repeat that set under the configured schedule.
Plan allowances are maxima, not promised question counts. Historical checks retain their recorded method and results.
Questions and review
Your public website can inform product, audience and task facts. Manual business details and reviewed templates provide a starting set when no website is available. Reviewed templates turn supported facts into questions; you confirm relevance before the first paid check. Custom wording keeps its separate approval process.
Each run freezes question wording, market, roster and methodology. The actual response model is recorded. Changes can make periods incomparable.
These are API and vendor SERP observations, not a simulation of a person’s consumer app.
Legacy question packs used by historical checks
Legacy local and online packs explain older records. They are not the current website-grounded method.
For a business people look for in a town
Legacy local questions substitute the business category and town.
| No. | The question, word for word, with what it is looking for | Asked by |
|---|---|---|
| 1 | Who are the best {category} in {city}? (discovery) | Free check, Starter, Growth |
| 2 | I am looking for {category} in {city}. Which ones should I call first, and why? (discovery) | Free check, Starter, Growth |
| 3 | Compare the top three {category} in {city} on price and reviews. (comparison) | Free check, Starter, Growth |
| 4 | Which {category} in {city} do people actually trust? (trust) | Free check, Starter, Growth |
| 5 | I just moved to {city}. How do I choose between the {category} here? (comparison) | Free check, Starter, Growth |
| 6 | Which {category} in {city} have the best reviews right now? (trust) | Starter, Growth |
| 7 | I need {category} in {city} this week. Who can take me quickly? (discovery) | Starter, Growth |
| 8 | Recommend three {category} in {city} for a friend who wants good value. (comparison) | Starter, Growth |
| 9 | What do locals in {city} say about the {category} there? (trust) | Starter, Growth |
| 10 | Give me a shortlist of {category} in {city} with a website I can book from. (discovery) | Starter, Growth |
| 11 | Which {category} in {city} are worth paying more for, and why? (comparison) | Growth |
| 12 | Are there {category} in {city} that answer the phone and reply the same day? (trust) | Growth |
| 13 | Which {category} in {city} do other businesses use? (trust) | Growth |
| 14 | I want the most experienced {category} in {city}. Who has been around longest? (discovery) | Growth |
| 15 | Which {category} in {city} are open on weekends or in the evening? (discovery) | Growth |
| 16 | Which {category} in {city} offer a clear quote or price list up front? (comparison) | Growth |
| 17 | Name {category} in {city} that people recommend to family. (trust) | Growth |
| 18 | Which {category} in {city} are easy to reach by public transport or have parking? (discovery) | Growth |
| 19 | My last visit to {category} in {city} went badly. Who should I try instead? (comparison) | Growth |
| 20 | Which {category} in {city} explain things clearly to a first-time customer? (trust) | Growth |
| 21 | Compare {category} in {city} on how quickly they reply and how they handle complaints. (comparison) | Growth |
| 22 | If you had one afternoon in {city}, which {category} would you go to first? (discovery) | Growth |
| 23 | Which {category} in {city} are recommended in local news, blogs or community groups? (trust) | Growth |
| 24 | Between the three most mentioned {category} in {city}, which one is the safest bet? (comparison) | Growth |
| 25 | I am choosing {category} in {city} for an elderly parent. Who is patient and reliable? (trust) | Growth |
For a business that sells online
Legacy online questions substitute the category without a town or country.
| No. | The question, word for word, with what it is looking for | Asked by |
|---|---|---|
| 1 | Who are the best {category} to buy from online? (discovery) | Free check, Starter, Growth |
| 2 | I am looking for {category} online. Which ones should I look at first, and why? (discovery) | Free check, Starter, Growth |
| 3 | Compare the top three {category} online on price and reviews. (comparison) | Free check, Starter, Growth |
| 4 | Which {category} do people online actually trust? (trust) | Free check, Starter, Growth |
| 5 | I have never bought from {category} before. How do I choose between them? (comparison) | Free check, Starter, Growth |
| 6 | Which {category} have the best reviews right now? (trust) | Starter, Growth |
| 7 | Which {category} are the most reliable to order from? (discovery) | Starter, Growth |
| 8 | Recommend three {category} for somebody who wants good value. (comparison) | Starter, Growth |
| 9 | What do customers say about the {category} they have used? (trust) | Starter, Growth |
| 10 | Give me a shortlist of {category} I can order from today. (discovery) | Starter, Growth |
| 11 | Which {category} are worth paying more for, and why? (comparison) | Growth |
| 12 | Which {category} ship the fastest and charge the least for delivery? (discovery) | Growth |
| 13 | Which {category} do other businesses buy from? (trust) | Growth |
| 14 | I want the most established {category}. Who has been doing this longest? (discovery) | Growth |
| 15 | Which {category} answer their messages and sort a problem out the same day? (trust) | Growth |
| 16 | Which {category} show a clear price and what is included before you order? (comparison) | Growth |
| 17 | Name {category} that people recommend to a friend. (trust) | Growth |
| 18 | Which {category} are best for a beginner who has never done this before? (discovery) | Growth |
| 19 | My last order from {category} went badly. Who should I try instead? (comparison) | Growth |
| 20 | Which {category} explain things clearly to a first-time customer? (trust) | Growth |
| 21 | Compare {category} on how quickly they reply and how they handle a return. (comparison) | Growth |
| 22 | Which {category} are the cheapest without being a false economy? (comparison) | Growth |
| 23 | Which {category} are written about in the press, in blogs or in buying guides? (trust) | Growth |
| 24 | Between the three most mentioned {category}, which one is the safest choice? (comparison) | Growth |
| 25 | I am buying from {category} for a business rather than for myself. Who should I look at? (discovery) | Growth |
Schedule and sample size
Weekly runs use the approved set and frozen roster. Actual collection timestamps are recorded separately from the reporting week.
Weeks use ISO boundaries in UTC. Plan allowances are on the pricing page; confirmed question sets may be smaller.
Extra checks
Prepaid checks run only when requested. Packs do not expire; each check uses one credit on a business you own.
One extra check a business a day: press again the same day and you are taken to the check that is already running, and nothing comes off your balance.
The prepaid shape is 5 questions across 3 assistants, once each: up to 15 answers. It does not inherit a larger plan’s weekly roster.
Extra checks keep their own answers, date and count. They are excluded from weekly headlines, weekly email and monthly measurement totals.
Changing the weekly question set or roster affects future runs and may break direct comparisons.
Add-ons and costs
Optional add-ons are monthly, prorated for the remaining period, and end with the plan. Add or remove them from billing; none is selected by default.
Add-ons affect future planned runs. Earlier questions, rosters and results stay frozen; a changed design is not directly comparable.
- Grok (on Starter)
- 10 answers more a week on top of what the plan already asks, which is about $1.10 a week of what we pay the vendors for them.
- Claude (on Starter)
- 10 answers more a week on top of what the plan already asks, which is about $0.24 a week of what we pay the vendors for them.
- Ten more questions (on Starter)
- 90 answers more a week on top of what the plan already asks, which is about $0.68 a week of what we pay the vendors for them.
- One more business
- One more business on the account, beyond the ones a plan already allows. It asks nobody anything and costs us nothing to run: the business in it pays for its own checks through its own plan, and a business on Free is sampled by nobody.
- Ten more questions (on Growth)
- 110 answers more a week on top of what the plan already asks, which is about $2.01 a week of what we pay the vendors for them.
- Ten more keyword reads (on Starter)
- 10 more phrases read in Google every Monday, which asks no assistant anything and buys nothing from one: it is about $0.52 a month of what we pay the search data provider to read them.
These vendor-cost estimates come from the configured cost reference. Each actual request records its own cost.
Unused prepaid checks are refundable within 14 days. Unlike monthly add-ons, credits do not expire.
Coverage and named answers
Visibility counts named answers out of usable, scored answers. Coverage separately reports planned, attempted, usable, no-overview, failed and search-failed samples.
A missing overview or failed request is not a missed mention. Legacy observations retain their historical counting rules.
Named answers and uncertainty
The count is named answers out of usable answers. For example, fourteen mentions in forty usable answers is 14 of 40.
Illustration: 14 of 40 usable answers named the business.
Failed samples are excluded under the current method and remain visible in coverage. A small usable sample provides less evidence.
An approximate Wilson confidence interval describes uncertainty in the underlying mention share. It does not predict the next count.
Rolling summaries use up to four comparable reporting weeks. Mixed question sets, methods or actual model conditions cannot establish a direct change.
Names, aliases and domains are matched. Uncertain matches wait for review and do not enter the named count.
Mentions, not AI positions
We report whether a saved answer named your business. That is not a stable position in an AI-generated list.
Inspect the exact question, response and cited sources behind each count.
Keyword observations
Tracked phrases use DataForSEO SERP observations, to 50 results on desktop, in your market. Each observation records its date and provider.
A position in an ordered search result differs from a mention in an AI answer. Neither explains or guarantees the other.
A keyword reading is one observation, not a confidence interval. Successive readings are shown as facts without an inferred direction.
“Not in the first 50” differs from a failed lookup. We cannot distinguish lower results from absence.
The AI Overview flag records whether an overview appeared; it does not claim that the overview named you.
Starter allows 10 tracked phrases, Growth 50. Stopping frees the slot and keeps historical readings; restarting resumes that history.
Confidence intervals and limits
Wilson intervals assume independent binary observations with a common mention probability. Repeated answers can be correlated, so the bounds are approximate.
Intervals describe sampling uncertainty. They do not forecast future results or prove that a fix caused a change.
Measured intervals and fixed-rate calculator illustrations are separate. Illustrations assume a rate and do not represent collected answers.
More questions or a different roster changes the measurement design; it does not merely sharpen the existing result.
We have not validated empirical interval coverage on our own samples. The method is not claimed to be verified in practice.
Providers and interfaces
| Assistant | Status | How we reach it, and what is in the way |
|---|---|---|
| ChatGPT | Live today | Through the OpenAI API with web search on. |
| Perplexity | Live today | Through the Sonar API. |
| Google AI Overviews | Live today | The answer box above Google results, through a search data provider. |
| Gemini | Built and not yet asking | Through the Gemini API with Google Search grounding. It takes no location, so the only place in the question is the town the question names. The API needs billing switched on for our Google project, and until it is we do not call it and we do not count it. |
| Grok | Asks on the Growth plan | Through the xAI API with its web search tool. It takes no location, so the only place in the question is the town the question names. One Grok answer costs about fifteen times what a ChatGPT answer costs, because its search tool decides by itself to search eight or ten times per question, so it is one pass per question on the plans that carry it and it is not in the free check. |
| Claude | Asks on the Growth plan | Through the Anthropic API with its web search tool. It takes no location, so the only place in the question is the town the question names. One Claude answer costs about three times what a ChatGPT answer costs, so it is one pass per question on the plans that carry it and it is not in the free check. |
| Microsoft Copilot | No interface published | There is no API that lets us ask it properly, and we are not going to scrape a consumer app and call the result data. If that changes, we will add it and say so here. |
The table identifies enabled assistant APIs and vendor SERP sources. Plan-only providers are included only in rosters that carry them. Historical runs keep their original coverage.
Other named businesses
A separate name extractor reads the final answer and stores the business names it finds. Retrieved pages alone are not cited or named-answer evidence.
A name in one response establishes only that it appeared there. It is not an endorsement, stable position or comparison of business quality.
What a sample means
One saved response records a question, market, provider, model and collection time.
Different wording, settings, history or timing can produce a different answer.
Use the full panel and its coverage. One favourable response is not evidence of market-wide performance.
Website and search checks
Each diagnostic labels its source: fetched evidence, vendor observation, or a cited research threshold.
- Google Maps listing (vendor)
- A vendor listing matched to your business and location, with match confidence. It does not verify completeness or accuracy.
- Google reviews (research)
- Listing reviews compared with a cited research threshold. This is not a measurement of business quality.
- Local best of pages (vendor, then measured)
- Relevant roundup pages and whether they name you. We fetch at most three when robots permits; editorial reasons are unknown.
- AI crawler access (measured)
- Robots rules for tested public paths. Permission is not evidence of visits; unreadable or truncated rules remain unknown.
- Bing index (vendor)
- Results from a public site query. It is neither a Google index check nor private Bing Webmaster data.
- Business details in your site (measured)
- Recognized business or product identity in homepage structured data. Details on other pages may not be seen.
Unreadable evidence is unknown, not a pass. Missing website-dependent checks are listed explicitly.
Approval and undo
Changes to your site or profile require your approval, including explicit standing authorization where enabled.
A draft is a proposal. An approved change records the exact target, before/after, actor, time and outcome; undo creates a linked record.
Standing publication is a separate explicit authorization. It retains per-page records and a hold during which you can edit or stop publication.
Drafted pages
Each draft answers one approved question using supported business facts.
The plan cap is 4 pages per calendar month. A lower configured frequency can reduce that cap.
Supported inputs are confirmed profile facts, saved answers naming you, your cited website pages, and permitted review quotations. Unsupported sentences or figures are refused; sources appear with the draft.
Published pages disclose how they were drafted and who approved them.
Approve each page or explicitly authorize standing publication. Standing pages keep their own approval record and configurable hold; ending the standing leaves published pages intact.
Before/after counts describe observations only. Method changes can break comparisons; interval separation does not establish cause.
Google’s published content policies remain relevant:
“Scaled content abuse is when many pages are generated for the primary purpose of manipulating search rankings and not helping users.”
The first example it gives is “Using generative AI tools or other similar tools to generate many pages without adding value for users”. Google Search Essentials, spam policies, Scaled content abuse: developers.google.com/search/docs/essentials/spam-policies#scaled-content-abuse
Google does not refuse a page because a model helped write it. What it refuses is many pages made for a machine instead of for a reader. Its own guidance on content written that way asks for two things, and both of them are in the paragraphs above.
“Sharing information about how a piece of content was created can help give your readers more context”
“focus on accuracy, quality, and relevance, especially when automatically generating the content.”
Partner links
A partners page lists up to 5 reciprocal recommendations, with the business name, trade, location, owner-written note and pairing month.
“This is a partners page. Your business recommends the businesses listed here, and each of them lists Your business on its own partners page in return. Every pair was agreed by both businesses on PicksYou, and either one can end it in one click.”
The disclosure names the business whose page it is.
Both businesses must approve. Each action leaves its own record; pairs are not assigned automatically.
Pending asks count against both caps. Same-trade businesses, indistinguishable trades, one site, or businesses in one company’s workspace cannot pair.
Google’s published link policies remain relevant:
“Link spam is the practice of creating links to or from a site primarily for the purpose of manipulating search rankings.”
Among its examples: “Excessive link exchanges (‘Link to me and I'll link to you’) or partner pages exclusively for the sake of cross-linking”. And, of paid links: “It's not a violation of our policies to have such links as long as they are qualified with a rel="nofollow" or rel="sponsored" attribute value to the <a> tag.” Google Search Essentials, spam policies, Link spam: developers.google.com/search/docs/essentials/spam-policies#link-spam
“The nofollow attribute was previously recommended for these types of links and is still an acceptable way to flag them, though sponsored is preferred.”
A reciprocal page remains reciprocal even with a cap and disclosure. Link qualification does not guarantee policy compliance.
Partner links served by PicksYou use rel="nofollow". Customers choose the recommendations; paying customers are not editorial endorsements.
Either party can end a pair. Missing links for 14 days or two weekly checks end it; unanswered asks expire after 14 days. Ending a partners page or deleting an account also ends its pairs. Undo records are written on both sides.
Changes appear immediately on PicksYou and on the next plugin refresh on the customer site. Hourly caching is required for an hourly expectation; we verify removal.
No partner link guarantees a mention. Any before/after reading is observational and may be incomparable.
Exports, API and sharing
9 spreadsheet exports use UTF-8 with a byte-order mark. Each states its row grain and preserves recorded dates.
- The weeks
- One row per sampled reporting week: named count, denominator and available bounds. Missing intervals stay empty.
- One week's answers
- One row per answer: provider, exact question, named verdict and UTC collection time.
- What was in the way
- One row per diagnostic: date, recorded evidence and source type.
- Who arrived
- Recorded visits by day and assistant. Missing telemetry does not prove zero visits.
- Named beside you
- Named businesses by week, with their count and denominator. Growth exports the history; Starter shows it in the account.
- A closed month
- Frozen reporting weeks and provider totals. Open months have no closed-month file.
- What you approved
- Approval target, actor, outcome and verification. Undo is separate; full before/after content stays in the approval record/account export.
- Your keywords
- Phrase, observed position, found page, overview flag, time, provider, market, depth and device. Failed readings differ from absent results; stopped phrases retain history.
- The sites they cited
- Cited hosts, citing-answer counts and denominators. The export includes all hosts; retrieved-only sources do not count as citations.
Spreadsheet exports do not include full assistant prose or individual cited-page lists. Saved answers remain accessible in the account.
The API exposes measurements and authorized actions; MCP tools are read-only. Public proof links can be revoked.
Workspace permissions
A workspace holds businesses and invited members. Access is scoped to selected clients or an explicitly granted all-client scope; people are not billed as seats.
Viewer: read and export. Admin: run work. Owner: manage money. The permission table is generated from the same rules the server enforces.
| What | Viewer | Admin | Owner |
|---|---|---|---|
| Read every count, answer, receipt, report and approval, in scope | yes | yes | yes |
| Export CSV and PDF | yes | yes | yes |
| Run a pitch, a free check on a prospect | no | yes | yes |
| Add or import a client | no | yes | yes |
| Edit a client's questions, setup and report settings | no | yes | yes |
| Prepare a draft for a client to approve | no | yes | yes |
| Approve a fix for a client | Nobody in this workspace. The named client approves, from their own login or a signed link that works once. | ||
| Invite and remove admins and viewers | no | yes | yes |
| Pick, change or cancel a client's plan | no | no | yes |
| Buy or drop slots | no | no | yes |
| Run an extra check | no | no | yes |
| Read invoices | no | yes | yes |
| Release a client (its invoices stay readable) | no | no | yes |
| Transfer ownership | no | no | yes |
Website changes still need the business’s authorization. An agency’s workspace role does not replace that approval.
Ownership transfers without moving clients, plans or historical records; the previous owner becomes an admin.
Reports and notifications
Routine reports and alerts follow account preferences and one-click unsubscribe. Security and billing notices are separate.
A weekly email follows a completed check and links its saved answers and coverage.
Monthly reports preserve frozen figures. Added recipients must confirm; an address that refuses cannot be re-added.
Alerts describe supported events with the underlying evidence.
- An assistant stopped naming you for a question it used to name you for
- Comparable four-week windows: a question previously named you, then none of its latest answers did. Counts and denominators are shown.
- The last four weeks are clearly different from the four before
- Comparable windows with at least two sampled weeks on each side have non-overlapping approximate confidence intervals. This is not proof of cause or a prediction.
- Something new is in the way
- A previously passing diagnostic fails, with recorded evidence.
- Something that was in the way is fixed
- The same diagnostic passes again, with its verification record.
Alert budgets are configurable. Exhausted budgets still record events without sending another alert; comparisons require a consistent method.
Paused or unsubscribed recipients do not receive routine reports. These are service notifications, not newsletters.
Prices and usage
New checks and AI work require a paid plan or credit. Vendor requests retain actual or estimated costs.
Plan capacity and optional charges are listed before purchase on the pricing page.
Questions about the method: contact us.